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Knowledge base
Voice
Voice Application - Getting Started
62
Can I recharge my account anytime anywhere? How?
Getting started with IVR Studio
Dial Widget in the IVR
Voice application dashboard
Getting started, logging in and password reset
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Sub-users & Agents
9
What is the difference between agent account and sub user account?
What is sticky agent?
How can I add agents to my Voice account?
How can I track my agent's performance?
How can I create an agent group?
View all 9
Voice API Content
6
API Operator Status for Voice
Introduction to Voice API
Voice Content Types
API Response Format
API Error Codes for Voice
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Getting Started with OBD
3
Getting Started with OBD
OBD API Submission Status
OBD API Operator level submission status
Outbound (OBD) Calls
4
How to trigger an outbound call?
How do we upload sound file through API from OBD application?
How can I stop the OBD campaigns triggered?
OBD API Error Codes
Premium & Toll Free Numbers
3
What is a Toll Free Number?
How do I get a VIP number?
How can I get a toll free number for my business?
Voice Plugins
23
Which Plugins can I integrate on Kaleyra platform?
What plugins can I integrate Kaleyra services with?
What is Callee chrome extension and how does it help?
What are third party integrations?
Freshdesk
View all 23
General Questions
3
Can I limit Access to an Account only to a few persons?
Can I block or Black-List a number? I do not want a number to get my calls..
As an agent, why do I get calls even after I have changed the status to "Offline"?