General Questions

Can I limit Access to an Account only to a few persons?
Kaleyra understands your requirements to make sure that security is of the utmost importance to you. For this, we have given the feasibility of adding spec...
Wed, 30 Sep, 2020 at 6:25 PM
Can I block or Black-List a number? I do not want a number to get my calls..
Are you getting complaints from a few specific customers regarding messages, even though they are registered clients? Only want to initiate OTP and importa...
Wed, 14 Jul, 2021 at 5:46 PM
As an agent, why do I get calls even after I have changed the status to "Offline"?
As an agent, if you go offline, let’s say at 9:00 PM sharp, calls may be routed to you up to 9:02 PM, depending on the queue, since it takes around 2 minute...
Wed, 4 Aug, 2021 at 7:45 PM