Voice Plugins
Masking Plugin End-to-end number masking solution to keep buyers and seller’s personal numbers private. Mask their calls through a bridge phone number p...
Tue, 13 Aug, 2019 at 4:29 PM
COD Plugin Cash on delivery plugin allows you to get the telephonic confirmation from the customer option for COD. Plugin Configuration Login to your V...
Tue, 13 Aug, 2019 at 3:20 PM
With Vtiger-Voice integration you can put a number to your helpdesk and see all your conversations with customers get converted to tickets automatically....
Tue, 13 Aug, 2019 at 2:46 PM
With Zendesk plugin integration, agent and client can manage tickets raised by customers using multiple IVR options over the call. Customers can talk to ...
Tue, 27 Aug, 2019 at 12:26 PM
Purpose With Text-To-Speech plugin your application can interact with users on a much more personal level Features Verbalize your customer’s message o...
Tue, 27 Aug, 2019 at 2:54 PM
Purpose Using the Survey plugin, you may allow your customers to give their feedback overcall. Customers can provide their feedback after receiving an ...
Fri, 30 Aug, 2019 at 11:19 AM
1. Dial Pad for Click-to-Call Users will be able to initiate click-to-call. You can enter the numbers on your keyboard or click on the numbers on the di...
Wed, 2 Sep, 2020 at 6:47 PM
Background This is the User Guide document of Kaleyra Click to Call plugin for Zendesk. In this document the installation process is covered along with all...
Tue, 26 Nov, 2019 at 7:56 PM
How to add call notes post the call? Outgoing calls 1. Private note Once the call is completed, a '+' will appear next to the Click-to-...
Wed, 2 Sep, 2020 at 6:48 PM
Purpose 2 Factor Authentication provides an additional level of security by validating user’s identity using an OTP that is generated on the go and mad...
Fri, 30 Aug, 2019 at 11:31 AM