Voice Application Manual

Conference Widget
Conference widget enables you to connect with your teams on a single call. Multiple departments of the company can join the conference calls to get in to a...
Wed, 21 Aug, 2019 at 4:36 PM
Monitor Widget
Given the trends in the way customer support teams work, Call Monitoring is a must called function. Monitor not only gives the scope monitor live conversat...
Wed, 21 Aug, 2019 at 4:37 PM
Transfer Widget
Transfer widget allows you to seamlessly transfer your existing IVR flow to a new IVR. This avoids the need to recreate the flow all over again. To ...
Wed, 21 Aug, 2019 at 4:37 PM
Hangup Widget
Hang Up widget enables you to terminate the call flow. As the name suggests, drag the ‘Hang Up’ widget to the call flow to end the call. To use Hang Up wi...
Wed, 21 Aug, 2019 at 4:38 PM
Hold Widget
Hold widget enables you to put the call on Hold and plays relevant background music when the call is on hold.  The Maximum time the background music can be...
Wed, 21 Aug, 2019 at 4:38 PM
Choice Widget
If you want to apply for a conditional clause to the call, you can do that through the Choice widget. There are three options in Choice widget Variable...
Wed, 21 Aug, 2019 at 4:39 PM