Mail Widget
Mail Widget is used to send an email to the customer, as a call follow up or for feedback. Emails can be used as a general reminder for the product or service offered. |
To send a mail, follow the steps below:
Drag the mail widget to your IVR flow.
Enter the mail recipients in the first column (as shown in the image below). You can add multiple recipients separated by a comma.
Insert the mail subject and compose the mail content and you’re done.Call information can also be sent over the Email. Ex: You have received a call from {caller} at {calltime}. For more details, refer replaceable parameters
