Through SMS widget, you can send an SMS to the caller post the call. Businesses use this feature to follow up on the call, get feedback, conduct surveys etc., |
To send SMS, type the text to be sent in the column shown in the image below.
Enter the Sender ID, which is a 6-character length code through which the SMS is sent. This is a mandatory field to send an SMS.
You can choose the caller automatically or send to a specific number, as shown in the image below. Call information can also be sent over the SMS. Ex: You have received a call from {caller} at {calltime}. For more details, refer replaceable parameters.
