Voice Application Manual

Can I recharge my account anytime anywhere? How?
Yes, you may recharge any of your account anytime using My Account section. There, you will see an option to add credits in your respective account. If you ...
Fri, 21 Jul, 2017 at 6:19 PM
Getting started, logging in and password reset
To get started with the account, please follow the steps below: Open voice.Kaleyra.com in your web browser Enter the username and password, click on ...
Wed, 21 Aug, 2019 at 4:20 PM
Voice application dashboard
Dashboard is the first thing you’ll see upon signing in. The today’s business scenario demands everything assembled at one place, and why not? Doing things...
Wed, 21 Aug, 2019 at 4:21 PM
Accessing Voice
Our flagship Voice product is the complete package of telephony solutions that are required for your business. Offering a wide range of cloud solutions, our...
Wed, 21 Aug, 2019 at 4:22 PM
Getting started with IVR Studio
IVR Studio enables you to create IVR call flows for your business. IVR (Interactive Voice Responses) is a self-navigation system that automates the user t...
Wed, 21 Aug, 2019 at 4:23 PM
Conference Monitoring
Conference Monitoring allows you to monitor the active conference calls. When a conference call is initiated for a phone number, the active page will look l...
Wed, 21 Aug, 2019 at 5:18 PM
New Call logs (Beta)
Call Logs provide your business the comprehensive list of calls dialled from a particular number. Just like the Call Logs on the mobile phone, our applicati...
Wed, 21 Aug, 2019 at 5:19 PM
Call Logs
This call logs functionality is similar as to the logs mentioned here, but there are minute differences which are listed below: This is more advanced an...
Wed, 21 Aug, 2019 at 5:21 PM
Outbound Calling
To create an outbound call, follow the steps below: Click on the main menu and choose ‘Outbound Calls’. The following page appears: Enter the Mobi...
Wed, 21 Aug, 2019 at 5:24 PM
Bulk Uploading Campaign
 To create a bulk upload campaign, follow the steps below: Click on main menu and choose ‘Bulk Uploads’. Upload the contacts list (only in .txt, ...
Wed, 21 Aug, 2019 at 5:25 PM