https://voicesupport.kaleyra.com/support/home 2023-01-08T08:02:28+00:00 always 1.0 https://voicesupport.kaleyra.com/support/solutions 2023-01-08T08:02:28+00:00 always 0.8 https://voicesupport.kaleyra.com/support/solutions/3000003346 2023-01-08T08:02:28+00:00 always 0.8 https://voicesupport.kaleyra.com/support/solutions/folders/3000012564 2023-01-08T08:02:28+00:00 always 0.64 https://voicesupport.kaleyra.com/support/solutions/folders/3000015544 2023-01-08T08:02:28+00:00 always 0.64 https://voicesupport.kaleyra.com/support/solutions/folders/3000015548 2023-01-08T08:02:28+00:00 always 0.64 https://voicesupport.kaleyra.com/support/solutions/folders/3000015558 2023-01-08T08:02:28+00:00 always 0.64 https://voicesupport.kaleyra.com/support/solutions/folders/3000017137 2023-01-08T08:02:28+00:00 always 0.64 https://voicesupport.kaleyra.com/support/solutions/folders/3000017335 2023-01-08T08:02:28+00:00 always 0.64 https://voicesupport.kaleyra.com/support/solutions/folders/3000017339 2023-01-08T08:02:28+00:00 always 0.64 https://voicesupport.kaleyra.com/support/solutions/folders/3000018934 2023-01-08T08:02:28+00:00 always 0.64 https://voicesupport.kaleyra.com/support/solutions/articles/3000067476-can-i-recharge-my-account-anytime-anywhere-how- 2017-07-21T18:19:25+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000068900-which-plugins-can-i-integrate-on-kaleyra-platform- 2020-09-02T17:48:27+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000068972-what-kind-of-payments-do-you-accept-do-you-store-my-credit-card-information- 2017-07-25T16:56:18+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082008-what-are-third-party-integrations- 2018-09-14T16:23:48+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082009-what-plugins-can-i-integrate-kaleyra-services-with- 2018-09-14T16:27:19+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082012-what-is-callee-chrome-extension-and-how-does-it-help- 2018-09-18T16:51:55+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082089-how-do-i-get-a-vip-number- 2018-09-18T12:16:27+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082091-what-is-a-toll-free-number- 2018-09-18T12:20:12+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082092-how-can-i-get-a-toll-free-number-for-my-business- 2018-09-18T12:21:22+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082108-how-do-i-transfer-call-to-my-co-worker-agent- 2020-09-02T17:19:41+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082114-how-to-trigger-an-outbound-call- 2020-09-02T19:03:54+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082115-how-do-we-upload-sound-file-through-api-from-obd-application- 2020-09-02T15:28:57+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082119-what-are-unique-voice-plugins-that-kaleyra-provides- 2018-09-18T16:51:32+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082156-how-can-i-track-my-agent-s-performance- 2018-09-19T12:53:13+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082175-what-is-the-difference-between-agent-account-and-sub-user-account- 2018-09-19T15:30:20+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082176-how-can-i-add-agents-to-my-voice-account- 2018-09-19T15:36:53+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082178-how-can-i-create-an-agent-group- 2018-09-19T15:50:04+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082313-what-is-sticky-agent- 2018-09-21T12:14:03+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082322-what-is-agents-live-view-how-does-it-help- 2019-08-26T17:16:45+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082485-how-do-i-connect-the-call-first-to-the-agent-and-then-to-the-customer- 2018-09-26T15:02:34+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082486-how-can-i-stop-the-obd-campaigns-triggered- 2018-09-26T15:03:48+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000082487-how-do-i-know-if-the-customer-agent-disconnected-the-call- 2018-09-26T15:07:15+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000091784-introduction-to-voice-api 2019-08-05T12:23:22+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000091785-voice-content-types 2019-08-05T12:31:52+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000091786-api-response-format 2019-08-05T12:37:29+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000091787-api-error-codes-for-voice 2019-08-05T12:41:06+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000091788-api-operator-status-for-voice 2019-08-05T13:20:46+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000091791-getting-started-with-obd 2019-08-05T14:46:11+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000091792-obd-api-error-codes 2019-08-05T14:51:11+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000091793-obd-api-submission-status 2019-08-05T14:53:11+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000091794-obd-api-operator-level-submission-status 2019-08-05T14:55:13+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000091971-vtiger-crm 2019-08-13T14:46:01+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000091972-cod-plugin 2019-08-13T15:20:44+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000091976-call-masking-plugin 2019-08-13T16:29:10+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092125-getting-started-logging-in-and-password-reset 2019-08-21T16:20:24+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092126-voice-application-dashboard 2019-08-21T16:21:31+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092127-accessing-voice- 2019-08-21T16:22:34+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092128-getting-started-with-ivr-studio 2019-08-21T16:23:53+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092129-ivr-studio-widgets 2019-08-21T16:24:43+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092130-creating-an-ivr-flow 2019-08-21T16:25:16+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092131-menu-widget-in-the-ivr 2019-08-21T16:26:53+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092132-dial-widget-in-the-ivr 2021-07-26T13:47:27+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092133-miss-call-widget 2019-08-21T16:29:04+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092134-play-widget 2019-08-21T16:30:21+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092135-timing-widget 2019-08-21T16:31:37+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092136-datetime-widget 2019-08-21T16:32:53+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092137-sms-widget 2019-08-21T16:33:25+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092138-mail-widget 2019-08-21T16:34:13+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092139-script-widget 2019-08-21T16:35:31+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092140-record-widget 2019-08-21T16:36:03+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092141-conference-widget 2019-08-21T16:36:35+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092142-monitor-widget 2019-08-21T16:37:12+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092143-transfer-widget 2019-08-21T16:37:44+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092144-hangup-widget 2019-08-21T16:38:21+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092145-hold-widget 2019-08-21T16:38:53+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092146-choice-widget 2019-08-21T16:39:27+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092147-conference-monitoring 2019-08-21T17:18:10+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092148-summarized-call-logs-new-call-log- 2021-02-26T02:16:57+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092149-call-log-filters-voice-recordings 2019-08-21T17:20:40+05:30 always 0.512 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2019-08-21T17:28:42+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092158-extensions 2019-08-21T17:29:18+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092159-music-on-hold-moh- 2019-08-21T17:29:43+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092160-sender-id 2019-09-19T16:21:14+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092161-follow-up 2019-08-21T17:31:41+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092162-creating-sticky-agents 2019-08-21T17:32:34+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092163-agents 2021-07-26T13:55:50+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092164-analytics 2019-08-21T17:35:30+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092165-phonebook 2019-08-21T17:36:28+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092166-api-keys 2019-08-21T17:37:07+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092167-user-plugins 2019-08-21T17:39:39+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092168-reports 2019-08-21T17:40:40+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092169-call-report-terms 2019-08-21T17:41:25+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092170-blacklist-number-s- 2019-08-21T17:42:10+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092171-voice-mobile-app 2019-08-21T17:43:14+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092172-callee-the-chrome-extension 2019-08-21T17:43:52+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092173-calling-the-user 2019-08-21T17:44:32+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092174-sms-to-user 2019-08-21T17:45:16+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092175-changing-settings 2019-08-21T17:46:46+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092176-kyc-status 2019-08-21T17:47:24+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092177-notifications 2019-08-21T17:48:14+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092178-logging-out 2019-08-21T17:48:56+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092272-zendesk 2019-08-27T12:26:51+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092277-text-to-speech-plugin 2019-08-27T14:54:22+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092280-happyfox-plugin 2019-08-27T16:00:21+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092281-autodialer-plugin 2019-08-27T16:08:50+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092365-freshdesk 2019-08-29T17:26:27+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092391-click-to-call- 2019-08-30T11:14:20+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092393-survey-plugin 2019-08-30T11:19:36+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092396-two-factor-authentication-plugin 2019-08-30T11:31:06+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092838-freshdesk-click-to-call 2019-09-19T13:13:52+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092841-freshdesk-installing-kaleyra-cti 2020-09-02T18:46:49+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092842-freshdesk-features-of-kaleyra-cti-plugin 2020-09-02T18:47:14+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092843-freshdesk-features-of-the-ticket-sidebar-app 2020-09-02T18:47:56+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000092845-freshdesk-click-to-call-features 2020-09-02T18:48:16+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000094469-zendesk-cti-user-guide 2019-11-26T19:56:08+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000099621-call-report-callback 2020-05-07T19:29:03+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000100908-text2speech-within-click2call-and-obd-api 2020-10-16T20:44:43+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000102457-can-i-block-or-black-list-a-number-from-getting-calls-i-do-not-want-a-number-to-get-calls- 2020-09-18T17:21:52+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000102792-can-i-limit-access-to-an-account-only-to-a-few-persons- 2020-09-30T18:25:57+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000102794-can-i-block-or-black-list-a-number-i-do-not-want-a-number-to-get-my-calls- 2021-07-14T17:46:10+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000108254-what-does-failed-leg-1-or-failed-leg-2-status-mean- 2021-06-17T20:40:24+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000108813-how-do-i-see-the-logs-of-calls-made- 2021-07-16T15:07:43+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000108928-ivr-dial-patterns-and-how-to-use-them 2021-07-26T12:33:46+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000108931-creating-agent-groups-and-adding-agents 2021-07-26T14:21:56+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000109145-as-an-agent-why-do-i-get-calls-even-after-i-have-changed-the-status-to-offline- 2021-08-04T19:45:44+05:30 always 0.512 https://voicesupport.kaleyra.com/support/solutions/articles/3000109702-service-uptime-for-voice-services-based-on-number-sourcing-location-india 2021-08-24T19:40:43+05:30 always 0.512